Brand Monitoring

AI Marketing

AI marketing encompasses two related disciplines: using artificial intelligence tools to improve marketing operations and performance, and optimising brand presence in AI-powered channels where buyers increasingly discover and evaluate products.

AI marketing as a discipline has two distinct but related components. The first — using AI in marketing — involves deploying AI tools for content creation, audience targeting, campaign optimisation, personalisation, and analytics. This is now mainstream across marketing departments of all sizes.

The second component — optimising for AI as a channel — is newer and less established. It involves treating AI answer engines as marketing channels and building strategies to improve brand visibility within those channels. This is the GEO/LLM SEO discipline.

Forward-thinking marketing teams are integrating both dimensions: using AI tools to produce content faster, while simultaneously monitoring AI channels to ensure that content is being recognised and cited by AI systems when buyers are researching.

Why it matters for marketers

Marketing teams that treat AI only as a production tool — without monitoring AI as a distribution channel — are missing half the picture. AI-channel visibility is becoming as strategically important as traditional search visibility for discovery-stage marketing.

Frequently asked questions

What marketing metrics should track AI channel performance?

Brand mention rate and AI share of voice across a representative query set are the primary metrics for AI channel performance. Supplement with sentiment scores and trend direction. These metrics are to AI channels what organic traffic and rankings are to traditional search.

Measure your brand's AI Marketing with Answer Insight

Answer Insight runs automated daily checks across ChatGPT, Perplexity, and Google AI Overviews. Know where you stand. 7-day free trial.

Start Free Trial